Contacts

Head Office : 2nd floor, House#03, Road# 23, Uposhohor, Bogura-5800 Bangladesh

rootcoder18@gmail.com

+880 1714 544 464

FREQUENTLY ASKED QUESTIONS

If you’re looking to further your understanding of what ROOTCODER  have to offer – you’ll find answers here! We want to make sure you are armed with all the details and information you need to choose the website developer who is right for you!

We’ll cover some questions that are commonly asked about our custom website development and design, our shopping cart and online portal, and even get into some technical jargon – such as our server security and space.

We’ve divided these topics into sections to help you locate the information that most interests you.

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Frequent Questions

Why should I hire a professional web design company to design my website?

 Why should I hire a professional content writer to write content for my website?

 How long does it take to design a website for my business?

When I place my website design order, who will I be working with?
Once you place the web design order, the customer service representative will be in touch you. Project Manager for your project also will also work with you closely. The account executive will be in contact with you all the time.

 What kind of guarantee do you offer on my web design order?
We completely guarantee our design work. After viewing the initial draft(s), if you are not satisfied and we offer revisions based on your feedback. Please note that all the work done by us until that point is owned by us and you cannot use it in any manner without our explicit permission.

 Once the website is complete, can I update it myself?

What is your payment policy and what type of payments do you accept?
We receive 50% of your estimated total as a deposit prior to beginning work. We accept check, online transfer to our bank account and rest after completion of the project and before launching the website.

 Website content - what do I put on my website?
What would depend on the goals of your web site? If you run a business website you would include as much information about your products or services that your customers would need to purchase from you. We will discuss with you in detail about this and guide you at the time of signing up for services.

 What about payment gateway and shipping integration on ecommerce websites?
We can integrate the most common payment gateways (pay u money, pay u biz, ccavenue, PayPal) on your eCommerce websites, however, you might have a specific request and it might take some time to study that specific case. We are open to discuss with you and help you during the integration process. It may impact the amount of time we initially defined at the start of the project.

 I already have a website, but I want a new design. Can you help?
Absolutely! we can study your current website, analyze it, discuss your goals, and redesign your website according to your requests.

 How much does a website cost?
This can vary depending on things such as how big the website is (number of pages) and the features and functionality that is included in the website. We have so many packages you can pick any one from them.

 Do I have to host with you?
No, it is not required to host with us. Typically we recommend that our clients host with us because we have standardized our servers to handle all of the services that may be needed for the project deployment. Majority of our clients to host with us and very few choose to keep their existing hosting companies. We will work with you in any scenario.
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